1300 889 067 aupair@aifsaustralia.com
There is no warranty as to the satisfaction or the compatibility of any particular candidate as an Au Pair for the Host Family.
The Program will make reasonable attempts to resolve any difficulties regarding the placement. If the Program determines that the placement cannot be continued, it will provide assistance that may include placement of another Au Pair with the Host Family. Host Families are responsible for hosting an Au Pair for up to 2 weeks until a new placement is arranged.
If AIFS assesses that the discontinuation of the placement is due to the Host Family's failure to abide by the terms of this agreement and or the terms of the Program Handbook, or the Host Family is unable to continue to offer the placement for financial or personal reasons, no refund or replacement will be offered to the Host Family.
In the event that the placement is discontinued due to the actions of the Au Pair, the Host Family will be offered a replacement Au Pair for the remaining number of weeks commencing from the start date of the placement. Placement of another Au Pair with the Host Family is subject to availability and there is no warranty that a replacement Au Pair will be offered.
In the event that a suitable Au Pair cannot be found for the Host Family within 14 business days, AIFS will offer the following refund based on the start date of the initial placement: